Accessibility Statement
West Hampstead Movers Accessibility Statement
West Hampstead Movers is committed to providing an accessible and inclusive online experience for all visitors, including disabled users and people using assistive technologies. This Accessibility Statement explains the steps we take to support an accessible West Hampstead movers service through our website and digital content.
Our Commitment to Accessibility
We aim to make our website easy to use and understand for everyone in the West Hampstead area and beyond. Our goal is to comply with the Web Content Accessibility Guidelines, specifically WCAG 2.1 Level AA, and to continually improve accessibility as standards evolve and technology changes.
Accessibility is an ongoing process. We regularly review our website to identify potential barriers, make improvements, and consider feedback from users who rely on accessibility features when planning and booking moves in and around West Hampstead.
WCAG 2.1 AA Standards
Our accessibility efforts follow the WCAG 2.1 AA guidelines, which are based on four core principles: perceivable, operable, understandable, and robust. This means we strive to ensure that content is presented in ways users can perceive, interface elements can be operated with different input methods, information is clear and consistent, and the site works reliably with a range of current assistive technologies.
While we work towards full WCAG 2.1 AA conformance across our website, there may be some areas where we are still improving. We welcome feedback to help us close any remaining gaps.
Screen Reader Support
Our website is designed to be compatible with common screen readers used by people who are blind or partially sighted. We aim to provide meaningful page titles, structured headings, descriptive text for images where appropriate, and clear labels on interactive elements so that users can navigate and understand our West Hampstead moving services without relying on visual cues alone.
We also aim to ensure that important content is presented as real text rather than images of text wherever possible, to maintain clarity and compatibility with screen readers and text resizing tools.
Keyboard Navigation
The site is intended to be fully navigable using a keyboard, without the need for a mouse or touch screen. Users should be able to move through links, buttons, forms, and other interactive elements using the Tab, Shift plus Tab, Enter, and arrow keys.
We work to maintain a logical tab order, visible focus indicators, and keyboard access to all main features so that people planning their move in West Hampstead can explore services, request quotes, and access information using only their keyboard or alternative input devices.
Text Size, Colour and Readability
We aim to use clear language, consistent layouts, and sufficient colour contrast between text and background to support users with low vision or reading difficulties. Wherever possible, text can be resized using standard browser tools without loss of content or functionality.
We seek to avoid overly complex sentences and jargon, keeping content straightforward and relevant for customers who need accessible moving services in West Hampstead.
Ongoing Improvements
Accessibility is built into our design and development processes. When new features or content are added to the site, we consider their impact on disabled users and those relying on assistive technologies. We may also conduct user testing and technical audits to identify areas for further improvement.
As technology and best practices change, we will review and update this Accessibility Statement to reflect the current state of our accessibility efforts.
Contact for Accessibility Requests and Feedback
We value feedback from all users, particularly those who rely on accessibility features when browsing moving services in West Hampstead. If you experience any difficulty accessing information or using any part of our website, or if you have suggestions on how we can improve accessibility, please contact us using the contact form provided on our website.
When you contact us about an accessibility issue, please describe the problem you encountered, the page or section where it occurred, and the device and browser you were using. This information helps us understand and resolve the issue more quickly. We will review your request and aim to respond within a reasonable timeframe.
West Hampstead Movers is committed to making our services accessible to as many people as possible, both online and offline. Your feedback plays an important role in helping us improve and in delivering an accessible moving experience across the West Hampstead area.
